Frequently Asked Questions

What is Reader Steals?

Every day, Reader Steals offers an unbelievable deal in San Diego that gets better as more people buy. No memberships, no fees, no catch.

When do I need to use my deal by?

Use the deal whenever you like, just make sure you use it by the expiration date. Most deals expire within 6 months.

How do I get the Reader Steals deal?

Just click "BUY NOW" before the deal ends. We'll charge your card at the end of the day. Share with your friends to get even better deals! You'll receive an email with a link to print your deal.

How do I use my deal?

You can sign in and print your deal from the web site. We'll also email you to let you know when it's ready to print. The deal will have all the information you need printed on it. Just bring the deal to the place a business and you're on your way.

What if I don't use the full value of the deal upon redemption, can I get change or cash back?

Unless otherwise stated on the deal, you do not receive store credit or cash back for whatever you don't use.

Can I get an even better deal by combining my deal with other offers or specials?

Most deals cannot be combined with other offers, but we like how you think. Unless explicitly stated on your print-out, the deals may not be combined with any other offers.

When am I billed?

We charge your card after the deal is over, and you'll only be charged the lowest price for that day's deal no matter when you buy.

What about safety and privacy? How secure is your site?

We protect your information as if it were our own. Your information is not shared, sold or distributed for any reason. We use industry standard practices to secure your credit card information and don't store your information on our own servers. See our full Terms of Use and Privacy Policy.

What if my certificate is expired?

The promotional offer of your certificate will expire on the date printed on the certificate. If your certificate is expired, you will be able to redeem goods or services at the merchant equal to the price you paid for the certificate for a duration determined by applicable law. If a certificate ever becomes unredeemable, please contact support@readersteals.com for a credit or refund.

I changed my mind, can I get a refund?

If you have not used your deal, you may receive a refund within one week if there is something defective with the service or if it is impossible to redeem. Contact support@readersteals.com.

Do you ever remove comments from the discussion board?

We believe in open discussion and the marketplace of ideas, and may remove messages that contain vulgar language, content, or personal attacks. Just keep it clean and you should be okay. See our full Terms of Use.

What if the business for my deal closes?

If the business closes or it is impossible for you to redeem your deal, we'll make sure you get your money back. Contact support@readersteals.com.

How can I get my business on Reader Steals?

Contact us at 866-998-8483 or businesses@readersteals.com.

What happens after I refer a friend?

To give you credit, your friend must click your referral link and after their first purchase you'll receive a $15 credit on your account. That's your referral bonus! Starting August 1st, 2010, deals bought entirely with credits don't count towards a referral, sorry.

Is there a limit on the number of referrals I can make?

No. You can tweet it, Facebook it, and email until your heart's content. Refer everyone in your world and it's a $15 credit per referral when they buy!

I am receiving referrals from a few different people. Which one gets the referral bonus?

Every referral has a unique ID. When you sign up for an account after clicking on the referral link, the unique ID is saved in your account. That friend gets the bonus on your first purchase.